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BlueCielo TeamWork 2012 Administrator's Guide | BlueCielo ECM Solutions |
AMRepU is a command-line tool that can be run on a TeamWork application server or client computer to gather configuration and status information useful for troubleshooting. Running this executable is completely safe and typically can be done during production hours because it does not interact or interfere with any TeamWork components that might also be running.
AMRepU accepts several parameters that are described in the following table. The command-line syntax is:
AMRepU <OutputFolder> [/ds] [/bu]
The output file will be named AMReport_<ComputerName>_<Date>.cab where <ComputerName> is the name of the computer where AMRepU is being run and <date> is the current date, for example, AMReport_MyServer_10042009.CAB.
Parameter | Description |
---|---|
<OutputFolder> |
The folder in which to store the output file. The DOS shorthand characters “.” (current folder) and “..” (parent folder) are accepted. This parameter is required. |
/ds |
Includes all vault databases (excluding stream files) in the output file. This can cause the output file to become very large. Optional. Warning AMRepU will temporarily stop the TeamWork services in order to do this. Therefore, do not use this option while the server is in use! Do not use this option unless specifically asked to do so by a technical support representative. |
/bu |
Includes the Backup folders of all vault databases (excluding stream files) in the output file. The TeamWork services will not be stopped if this switch is used. This can cause the output file to become very large. Optional. Warning Although AMRepU doesn’t stop any services when this switch is used, it can temporarily put a heavy load on the server, which will result in decreased performance. Do not use this option unless specifically asked to do so by a technical support representative. |
/ext |
Includes the contents of the extensions share in the output file. By default, these are located at C:\BC-TeamWork Extensions. |
/ch:<Drive> |
Runs CHKDSK on the specified drive and includes the results in the output file. |
To create a system status report:
C:\Program Files\BC-TeamWork\Program>AMRepU
An AMRepU output file (.CAB) contains the files described in the following table.
File Name | Description |
---|---|
*.dat |
Symantec Norton AntiVirus configuration files (files > 10 KB in size are skipped) |
*.hdb |
Hypertrieve database file (requires /ds parameter) |
*.log |
Hypertrieve database log file (requires /ds parameter) |
*.log |
Backup of Hypertrieve database log file (requires /bu parameter) |
*.snb |
Hypertrieve database snapshot backup (requires /ds parameter) |
*.snp |
Hypertrieve database snapshot (requires /ds parameter). Not added if *.snb exists |
*.snp |
Backup of Hypertrieve database snapshot (requires /bu parameter) |
*_ALLOC.CSV |
Hypertrieve allocation information |
amfs.log |
AMFS service log file |
AMM_Installed DataStores.txt |
A listing of vaults and the amount of disk space used |
AMM_Installed DataStores.txt.dir |
Directory listings for each vault folder |
AMMamacad.ini |
AutoCAD application link settings |
AMM-Setup- NetViewer.log |
NetViewer setup log |
AMRepFiles.csv |
A listing of all files included in the CAB file |
Application Events.csv |
An export of the Windows Application Event log |
BLUESCRN.TXT |
Dump of BlueSave |
boot.ini |
Windows boot configuration file. |
CacheLoader.ini |
Cache loader settings |
CU_Cyco.txt |
An export of TeamWork-related registry settings under HKEY_CURRENTUSER |
DataStore.ini |
Settings of installed datastores |
Drivers.txt |
A listing of Windows drivers |
HyperCache.evt |
HyperCache event log |
HyperTrieve.evt |
Hypertrieve event log |
ICME<Version>- Setup<Build>.log |
Setup log files where <Version> is the installed TeamWork version number and <Build> is the build number |
BC-Setup- AdvancedViewer.log |
Advanced Viewer setup log |
iFilters.txt |
Information about installed Indexing Service content filters |
LM_Classes_AppID.txt |
An export of registry settings related to class AppIDs |
LM_Cyco.txt |
An export of TeamWork-related registry settings under HKEY_LOCALMACHINE |
LM_HotFix.txt |
An export of registry settings related to Windows hot fixes |
LM_McAfee.txt |
An export of registry settings related to McAfee software |
LM_MsOle.txt |
An export of registry settings related to OLE |
LM_Services.txt |
An export of registry settings related to installed services |
LM_Symantec.txt |
An export of registry settings related to Symantec software |
LM_Uninstall.txt |
An export of registry settings related to uninstall information |
LM-Autodesk.txt |
An export of registry settings related to Autodesk software |
Scheduled Jobs.txt |
An export of jobs in Windows Task Scheduler |
Security Events.csv |
An export of the Windows Security log |
SetupLog.csv |
A listing of files installed by TeamWork |
System Events.csv |
An export of the Windows Events log |
System Information.txt |
System information |
USERS_*_Intl.txt |
An export of registry settings related to the current international region from the Default, LocalService, LocalSystem, and NetworkService registry sections |
Related concepts
Related tasks
Reviewing the server configuration information
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